Listen Up! How to Communicate Effectively at Work by Eunice LeMay and Jane Schwamberger
Eunice LeMay, Branch Manager at Felton Branch Library, and Jane Schwamberger, former Training Librarian for Santa Cruz Public Libraries, have published Listen Up! How to Communicate Effectively at Work.  It's available at Book Shop Santa Cruz, Capitola Book Café, and on-line at www.Amazon.com and www.Btol.com.  More information is available on their website www.papiliopublishing.com.